ODD: Soundbites from the Frontline


There was a time when those opening lines from Eminem’s hit, “Lose Yourself,” might have reflected how managers reacted when undergoing a rigorous operational due diligence (ODD) review. But, similar to how B-Rabbit improved his confidence and flow throughout the movie 8 Mile, I am happy to say that GPs also have embraced their ODD reviews and are now more prepared, and seemingly more comfortable, than ever with discussing their operational organizations, structures and even challenges.

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Soundbites from the Frontline

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